Terms and Conditions for Shipping


Murano-store.com is a retailer of products made from certified and genuine Murano glass. We guarantee the same service and courtesy of a local dealer; we ship our products worldwide through courier services using both Economy and Priority services. The express delivery service takes about 3-5 working days but it is more expensive. The Economy service takes about 15-40 working days and it's totally FREE with a minimum order of 99 Euros or 125 USD.


> Minimum purchase order $125 - 99EUR
* Cannot be combined with other discounts and / or promotions.

We use courier services such as UPS, DHL, FedEx, EMS. Upon request, we will be happy to help you find the preferred shipping method. If your country is not listed in the menu of choice of the shopping cart, please contact us via email and we will do our best to arrange shipping to your location.

Shipping charges are not included in the sale price and are calculated separately based on variables such as volume, weight and country of destination. The cost of postage can be displayed in the shopping cart during the checkout process of purchase.

Once the order is ready to ship, we will provide a tracking number on request and you will be able to track the transit of your order through the site of the shipper. Important: when you proceed to purchase a product, remember to provide a valid phone number for the courier may need to contact you should it wish to communicate information about the delivery of the package.

NOTE: Some products can only be sent via regular mail, please check the exact information about shipping to your country. Many items are not in stock at time of ordering as they are made to order so if you have particular urgency contact us to find out the exact date of shipment.

Murano-store.com does not assume responsibility for the charges, taxes and customs duties for countries like the US, Canada, countries in Asia, Russia, Switzerland Japan and other countries outside the European Union. For Italy and EU countries there are no extra fees upon delivery. We suggest you verify the amount of duties with the customs agency in your country.

At this time, Murano-store does not ship to PO Boxes.