as part of the website: pursuant to art. 13, Legislative Decree no. June 30, 2003, n. 196

Taking view of this disclosure, the customer will be informed of the purposes and methods of detection and treatment of personal data submitted as part of the navigation on the website and upon transfer of an order Purchase, by any mode (ie. electronic, telephone) to happen this communication.

The customer can visit online shops and generally navigate the website, without having to disclose personal data. While browsing in that site, at no time will be able to identify the customer, who will remain anonymous, unless it decides to communicate their data and / or access your account by entering user name and password.


1.1 Collection and processing of personal data

Listed below are the specific purposes and methods of processing of the personal data of customers.

a. Purchase Order: Murano Store collects and processes datipersonali the customer for the collection and execution of purchase orders, for any complaints after the purchase and to provide the Customer with the services available. These data are necessary for the management of purchase orders, also with business partners (eg providers of logistics services, couriers, banks, etc.). it is advisable to enter a delivery address and a correct phone number to give an order and allow Murano Store to give you prompt and proper execution. A phone number is also necessary in order to allow Murano Store contact the customer with any questions or requests for clarification and to allow trading partners to Murano Store to give prompt and proper execution to purchase orders of the Customer. The e-mail is finally necessary to Murano Store in order to communicate to the customer acknowledge the receipt of the purchase order and any other communications. The e-mail is, finally, used when identification of the customer to allow it to access your account.

b. Reserved area - Login Customer: the customer's personal data and those regarding his purchase orders are stored in our systems, but will not be freely accessible for safety reasons. Murano Store guarantees to each customer access to a restricted area with a password protected. In this area, the customer can examine all the data on purchase orders executed and those in progress and can also manage your personal information, any bank details and those relating to the subscription of the newsletter service. The customer is obliged to treat in a responsible manner and in compliance with the regulations access data and not disclose them to third parties. Murano Store will in no way responsible for improper use or improper use of the password by the client.

c. Advertising: Murano Store can use Customer data for promotional purposes, to send information on the items offered on the website The e-mail client will be used only within the limits prescribed by applicable legislation or, if necessary, after the release of express consent by the Customer. Customer will receive regularly by e-mail advice on purchases. you can break free sending of these promotional messages, on request by e-mail to or by calling 3357083005 or, again, by clicking on the "unsubscribe from this newsletter" present in every promotional email.

d. Market research and public opinion surveys: the customer's personal data are also processed in order to perform market research and public opinion surveys. The use of the same is done anonymously and exclusively for the purpose of drawing up statistics for Murano Store. At any time the customer has the right to object to the processing. The answers provided by the customer in these market research and public opinion surveys are not  disclosed to third made public. The answers to the questions of our surveys is not stored with the email address.

e. Subscription to the newsletter: in the customer newsletter will from time to time information on great deals. Murano Store invites the customer to also enter in the settings of the newsletter personal data (for example, your name), in order that Murano Store may apply personally at the customer. Of course the customer potr & agrave; contact Murano Store also anonymously or under a pseudonym (for example, via a free e-mail that does not reveal its name). Murano Store is the data collected as part of the service of newsletter in order to customize and tailor services to the interests and preferences of the customer, as well as for promotional purposes and market research. Murano Store stores data collected over long periods of time, provided that such information will in any case be used only for the finalit & agrave; referred to in this information.

f. Consultation of websites and email when the customer visits the website even accessing it from a link in a newsletter, some data is collected and saved. The domain-name or IP address of the computer access are temporarily saved for security reasons and deleted after a maximum of 7 (seven) days. They can also store other data such as the date of access, the http response code and the website from which you were referred redirecting the website as well as the amount of data (bytes) that are It was transmitted. Analysis of the data takes place only on a strictly anonymous.

1.2 Saving personal data through cookies is not necessary to accept the use of cookies while browsing the website The website use cookies. Cookies are text files recorded in computer that allows you to record a few parameters and data provided to the computer system of Murano Store via the browser used by the customer and provide an analysis of its habits in the use of a particular website. This saving allows Murano Store to adapt their websites to the needs of the customer and it also facilitates the use (for example, by storing some requests, it is not necessary to repeat the insertion at each visit). Many of the used cookies are automatically deleted from the hard disk of the computer of the customer at the end of each browsing session (from which the name "session cookie"). There are cookies that remain on your hard drive. Their stay is long enough (a few years) for reasons of greater convenience. Made a first visit to the site, the system will be able to recognize in each subsequent visit that the customer is already on that site and will be required and therefore retrieved favorite data of customer (long-term cookies). These cookies allow the customer of not having to re-enter your password, and fill in forms at each new access. Browsers generally restrict the use of cookies, although these make it possible to access the offers on the website more freely. Cookies can also be disabled. The website uses the service "Google Analytics", a service provided by Google Inc. ("Google"). Google uses cookies. Information obtained through cookies on the habits of the customer in the use of Internet sites (including your IP address) are transferred to a Google server in the United States, where they are stored. Google respects the provisions on data protection 'Safe Harbor Principles' and participates in the 'safe harbor' of the US Department of Commerce. Google uses this information to analyze the habits of use of the website by the customer, to provide Dreams Crystal reports on visits to the website and other communications relating to the use of the same website as well as, more generally, the Internet. Google transmits this information to third parties where required by law or if third parties process these data on behalf and on behalf of Google. Google will not under any circumstances the IP address of the client in connection with other Google data. The customer can & ograve; refuse the use of cookies by selecting the corresponding parameters in the specific browser options. It should be noted, however, that in this way the customer can not take full advantage of some features of the website. By using this site, the customer agrees to the processing of data collected by Google in the manner and for the purposes described earlier. The Client allows the registration of the user name and password in the cookies after the close of the navigation session and their activation at the time of the next visit. The customer may revoke this authorization at any time, with effects on the future, selecting the specific parameters that allow the browser to exclude the activation of cookies, as follows.

Mozilla Firefox:
1. Select "Tools" menu, then "Options"
2. Click on "Privacy"

Microsoft Internet Explorer:
1. Select "Tools" then "Internet Options"
2. Click on "Privacy" (or "Confidentiality")
3. Choose the privacy level desired using the cursor.

1. "Tools", then "Settings"
2. Click on "Show Advanced Settings"
3. In the "Privacy" section, click on "Content settings".

1. Select "File", then "Preferences"
2. Click on "Privacy".

1.3 Secure transfer of personal data The customer's personal data are transferred in encrypted form. What; in provision applies to purchase orders for both the restricted access of the customer to your account.). Although you can not guarantee absolute protection Murano Store adopted for their systems security measures against loss, destruction, access, modification or disclosure of customer data by unauthorized third parties.


Taking view of this disclosure, the customer gives his express consent to the use and disclosure of their personal information for the finality and with the mode described in Section 1. This agreement is recorded in the systems of Murano Store and may be revoked by the customer at any time, with immediate effect.


The customer has the right to obtain an indication of personal data, the purpose and the way in which they are treated and the logic applied in case of treatment with the help of electronic means, as well as the identity of the owner and manager of the processing of personal data, the representatives of the latter and the persons or categories of persons to whom the data may be communicated or who can learn about them. The customer has the right to: (a) updating, rectification or, when interested, integration of personal data; (B) the cancellation, anonymization or blocking of data in violation of the law, including data that need not be kept for the purposes for which the data were collected or subsequently processed; (C) confirmation that the operations referred to in subparagraphs (a) and (b) have been notified, also as regards their content, of those to whom the data were communicated or disseminated, unless where this proves impossible or involves the use of means disproportionate to the protected right.

The customer has the right to object, in whole or in part: (a) for legitimate reasons to the processing of personal data, pertinent for collection purposes; (B) to the processing of personal data for purposes of sending advertising materials or direct sales or for carrying out market research or commercial communication.

As for the transmission and use of personal data of the customer in order to check the risk of payment, without the explicit consent of the customer Murano Store will communicate information on: (i) the percentage of risk collected during six months preceding the application or those saved for the first time; (Ii) the type of data used to calculate the percentages of risk; (Iii) the implementation and meaning of the percentage of risk of each individual case, elaborated in an understandable form.


The data controller is Skyglass, a company under Italian law with registered offices in Italy to San Dona di Piave (Venezia), 30027 Via Bassa Isiata n.42. Currently, some supervisors charged with processing your data are as follows: a. Skyglass Individual, for the treatment of personal data necessary to perform the activities of shipping, delivering and returning products purchased on the website