
Returns Policy
home > Returns
All merchandise sold by muranostore.com comes from our production and most murano glass manufacturers and is guaranteed to be genuine, in new condition and inspected by the highest quality control to meet the company's experience standards. All products offered are protected by a 7 Day Full Satisfaction Policy which guarantees a full refund or product exchange if in unused conditions. If you are not satisfied with an item that you have purchased, you may return the item within 7 days of delivery for a:
• Product exchange.
• Store Credit: a full product value, minus the shipping, gift wrapping or other charges, will be credited to your account. Store credit does not expire and can be used any time as cash for any purchase at our boutique. (see details below)
• Money Refund: full amount paid, minus the shipping, gift wrapping or other charges, will be refunded to your Credit Card, Paypal or Bank Account. (see details below)
PLEASE NOTE: The returns is applied to the physical persons who act for not riferible scopes to the own professional activity. Therefore they are excluded from the return policy the purchases carries out to you from retailers, wholesalers and distrbutors companies.
the return of goods will be sending, within the term of 7 working days from the reception of the goods, to: Murano Store, Customer Service, via Tabina 54,, 30027 - San Donà di Piave (VE).
PLASE NOTE: is important to comunicate the modality of reimbursement by paypal, banking transfer or international check money. The objects must be given back to cure of the consumer, in integrity conditions. Once receipt the goods and verified of integrity will be provide, in the short time possible, to accreditate the amount.

| 












